Customer Guidelines

We provide commercial and residential cleaning services across Massachusetts, serving areas such as Boston, Cambridge, Brookline, Newton, Worcester, Framingham, and nearby communities. For commercial clients, we also disinfect critical touchpoints and high-traffic areas.

• Commercial Cleaning (offices, retail, facilities)
• Janitorial Services (recurring schedules)
• Residential Cleaning
• Deep Cleaning
• Move In / Move Out Cleaning
• Post-Construction Cleaning

• First appointment: we aim to arrive at the scheduled time
• Other appointments: a one-hour arrival window may apply (traffic and prior appointments)

• Keep surfaces reasonably clear so our team can clean efficiently
• Secure valuables and fragile items before we arrive
• Allow cleaned surfaces to dry completely before use
• Keep pets safely contained to ensure a safe work environment

We can bring standard equipment as needed (vacuum, mop, and basic tools). If you prefer specific products or have site requirements, please let us know in advance so we can align expectations.

Any unfamiliar products provided by the client will be used at the client’s responsibility, especially on delicate surfaces.

Payment method and timing are confirmed during booking. For some services or first-time appointments, pre-payment may be required to secure the date and time.

If you have questions, contact our team at (774) 253-4694.