Terms of Service
These Terms of Service explain how scheduling, arrival windows, payments, and responsibilities work when you book services with Maximum Cleaning. By requesting a quote, scheduling a service, or allowing our team on-site, you agree to these terms.
Scope of Services
Maximum Cleaning provides professional cleaning services for homes and businesses, including Residential Cleaning, Deep Cleaning, Move-In / Move-Out Cleaning, Post-Construction Cleaning, and Commercial Cleaning. The exact scope depends on the service selected, property condition, and any confirmed requests prior to the appointment.
Estimates and Pricing
Quotes are based on service type, property size, number of rooms, condition, and the level of detail requested. If on-site conditions differ significantly from the information provided, we may adjust the scope, duration, or pricing to complete the service properly. Any changes will be communicated before proceeding.
Scheduling and Arrival Windows
Arrival times may be provided as a window to accommodate traffic and prior appointments. We aim to communicate promptly if delays occur. For recurring commercial services, schedules are confirmed in advance and may be adjusted with notice when needed.
Access to the Property
Clients are responsible for providing safe and timely access at the scheduled time. If we cannot enter the property or access required areas, the appointment may be treated as a late cancellation and a rescheduling fee may apply.
Safety and Working Conditions
Please secure pets and ensure a safe working environment. We reserve the right to pause or stop service if unsafe conditions are present, including hazards, aggressive pets, or unsafe indoor air conditions.
Quality Assurance
If you have concerns about the completed service, please contact us as soon as possible. We may offer a follow-up visit or corrective cleaning within a reasonable time window, depending on the service type and the issue reported.
Limitations of Liability
Maximum Cleaning is not responsible for pre-existing damage, improper installation of fixtures, delicate items not disclosed in advance, or normal wear and tear. Any liability, if applicable, is limited to the value of the cleaning service provided.
Changes to These Terms
We may update these Terms of Service as needed to reflect operational or legal changes. The most recent version will apply to new bookings after publication.
Need more information?
Contact Maximum Cleaning before booking if you have any questions about these terms.
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